The “Eras” tour is apparently so enrapturing that even event staff are shirking their responsibilities. An elderly security guard at one of the Glendale, Arizona shows was captured dancing up a storm and singing along, with barely an eye to crowd management. One fan’s viral video of the staffer, which has been viewed over 11.6 million times, said her name is Pocket. People have been absolutely delighted by Pocket. Attendees who said they were seated near her reported that she “gave hugs and is a 1989 girlie through and through.”